![]() One year into using it they re-branded as the 'number one booking AND REVIEW software'.oh by the way, your forced to use their internal review platform. You cannot save your promo codes when booking unless you pay in advance. They want to be a Groupon kind of thing so all of their marketing is tied to vagaro marketing on their 'shared' platform of all other businesses that use vagaro and it is terrible and does not work but you cannot use anything else because they are committed to trying to make their weird Groupon thing work. Ie if you have been to a place that uses vagaro you will show up in EVERY vagaro uses the system. Let's clients delete their profiles without telling you which is a problem for record preservation for health care. No liability reports, sales tax reports, or cash register reports. HATE so much about it and it is confusing as I think it is built better than most for basic features. Built like an app so works really well on a phone or tab. If it had just have been me as a solo act I would have stayed. I liked it but it limited our growth so we had to switch. Wanted to love this but they are going the wrong direction It works best when you have employees and can set them up under services they provide, if your solo and provide more than 1 service that aren't related, its hard. I had to setup yoga and massage under 2 different employees but the same name, with 2 different google calendars. It was really hard to setup multiple services within the shop. Also vagaro allows you to rebook an appointment on the spot which I found very convenient for rebookings. If you swipe it on your phone in the mobile app, it will ask you for a tip. They provide everything you need in order to setup a successful massage shop or whatever in fitness you are doing. Also its way cheaper than mind body so that's a bonus. It integrates right into your google calendar which is super important for people that are really busy. There's integration into yelp and facebook. However, the ease of use of software was great. In order to do that, we had to buy 2 subscriptions what was sort of a pain. It was for an individual who needed to contract out 2 services, yoga and massage therapy. I set this software up for a massage therapist shop. ![]()
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December 2022
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